Deep Shine Jewellers - Shipping Policy
1. Order Processing
- At Deep Shine Jewellers, we understand the excitement of receiving your exquisite pieces. Orders are meticulously processed within 1-3 business days (excluding weekends and holidays) after successful payment confirmation, ensuring your precious items begin their journey swiftly.
- Once your order has been carefully processed, a confirmation email brimming with essential tracking details will be dispatched, allowing you to anticipate its arrival.
2. Shipping Options & Delivery Times
Deep Shine Jewellers offers a selection of tailored shipping options to meet your needs:
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Standard Shipping: Experience reliable delivery with an estimated delivery timeframe of 5-10 business days, perfect for those who appreciate classic service.
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Express Shipping: For those who simply can't wait, our Express Shipping option provides an accelerated estimated delivery within 2-5 business days. Please note that extra charges apply for this expedited service.
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International Shipping: Deep Shine Jewellers proudly delivers globally. International orders have an estimated delivery within 7-20 business days, with delivery times varying based on the destination's geographical location and customs processing.
To ensure transparency, shipping costs for all Deep Shine Jewellers orders will be precisely calculated at checkout, taking into account your location and your chosen shipping method, providing you with a clear total before finalizing your purchase.
3. Order Tracking
- Once your exquisite Deep Shine Jewellers order embarks on its journey, a dedicated tracking number will be promptly provided, empowering you with real-time updates.
- You can effortlessly track your order's progress directly through our user-friendly website or via the specific shipping carrier’s tracking system, offering complete peace of mind.
4. Shipping Delays & Lost Packages
- Should your Deep Shine Jewellers order experience an unforeseen delay, we kindly recommend checking the provided tracking details as your initial step for the most current information.
- In the unlikely event that your package is lost or missing, please do not hesitate to contact our dedicated customer service team. We are committed to assisting you thoroughly in resolving the issue and ensuring your satisfaction.
5. Customs, Duties & Taxes
- For our cherished international customers, please be aware that international orders may be subject to various customs duties, taxes, or import fees, which are determined by your country’s specific regulations and policies.
- Deep Shine Jewellers regrets that it cannot be held responsible for these additional customs charges; it is the customer's responsibility to cover any applicable import fees, ensuring a smooth customs clearance process.
6. Incorrect Shipping Address
- To ensure the seamless delivery of your Deep Shine Jewellers treasures, we urge you to meticulously verify that all shipping details are accurate and complete before finalizing your order.
- In instances where an incorrect address has been provided and the package is subsequently returned to Deep Shine Jewellers, please note that additional shipping charges may unfortunately apply for the necessary reshipment.
7. Shipping Restrictions
- Due to varying international regulations, some exquisite jewelry materials may face restrictions in certain countries. Should Deep Shine Jewellers be unable to ship to your specified location, we will promptly notify you and ensure a full refund is issued, guaranteeing a fair and transparent transaction.
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